Quest for all your questions ends here.


  • How do I book a class?

    Click on "book a class" which takes you to our booking system where you can book and pay for your classes. Once you have booked into a class, you will receive a confirmation email with a link taking you directly to the online class.

  • What device can I use to join the classes?

    You can use a PC, laptop, Ipad, tablet or phone to join the live online classes. The bigger the screen you can use, the better your experience will be.

  • What technology do I need do I need to join a class?

    You will need a PC, laptop, Ipad, tablet or phone and an internet connection.

  • Can I do my class outside?

    Yes, if you wish to do your class outside in the garden or on a terrace, you can use your personal hotspot on your phone for the internet connection on your chosen device.

  • How do I join an online class?

    Click on book a class which takes you to our booking system where you can book and pay for your classes. Once you have booked into a class, you will see the full instructions on how to join an online class.

  • What web browser should I use for the online classes?

    Google chrome is the web browser to download and use for the online classes.

  • What app should I download when using an Ipad, tablet or Phone?

    Download the “Zoom” app.

  • Can other people in the class see and hear me in class?

    Yes they can however the soft wear we use allows you to turn both your camera and microphone off so you have the option to be seen or not. We always ask everyone to turn their microphones off once the class has begun to avoid feedback or background noise in your home, so everyone can hear the instructor clearly.

  • Can I make the instructor full screen?

    Yes, just go to the square the instructor appears in, hover your cursor on it, choose the option "speaker view" and the instructor will appear full screen. Any issues with this just ask the instructor before the class starts and they will guide you through this.

  • What fitness equipment do I need?

    We suggest you have a 2 meter thera-band, 2 x 1kg soft weighted balls and a set of hand held weights of your choice, anything from 2kg-5kg.

  • What space is best to do my online class in?

    Anywhere you like! You can experiment with different spaces around your home and any outdoor spaces you have or create a dedicated home studio space.

  • How many people are in a class?

    A Maximum of 20. We wanted to keep the class size small so we can watch and instruct each person safely and correctly through the workout.

  • Can I get a one to one session?

    Yes you can book a one to one session, please contact us directly to arrange this using the contact us button on the homepage.

  • What if I need to cancel or reschedule a class?

    Yes you can cancel or reschedule a class using the booking system, just go to your original booking, click on it then select either cancel or transfer ticket.

  • What if I encounter a tech issue during my class?

    First of all try leaving the class then coming back in, the instructor will always be checking for this. Secondly try turning your device off and on again, then rejoining the class. Otherwise you can message the instructor directly to resolve the issue.


Have some more questions?

If you still have any unanswered question fee free to contact us.